Open Sesame Lock & Key
Legal

Terms & Conditions

The basic rules for using our website and booking our services.

Last updated: 2026

These terms apply to the Open Sesame Lock & Key LLC website and to the locksmith and security camera services we provide. By using the site or booking a service with us, you agree to these terms.

1. Use of website

You may use this website for personal, non-commercial purposes — to learn about our services, request a quote, or contact us. You agree not to misuse the site, attempt to disrupt it, or use it for anything unlawful.

2. Service terms

When you book a job with us, we'll do our best to:

  • Ask clear questions on the phone so we can quote accurately
  • Give you a fair price range before we roll out
  • Flag any potential add-on costs before we start the work
  • Complete the job, test it, and confirm satisfaction before leaving

We work on the property and hardware you authorize us to work on. We are not responsible for pre-existing damage to doors, frames, or hardware.

3. Payment & service expectations

Payment is due on completion of the job unless we've agreed otherwise in writing. We accept common payment methods and will confirm options on the call. If the scope of work changes once we're on-site, we'll always let you know and get your okay before doing the extra work.

4. Cancellations

If you need to cancel or reschedule, please give us as much notice as you can so we can offer your slot to someone else.

5. Limitation of liability

Information on this website is provided "as is" without warranties of any kind. To the fullest extent allowed by law, Open Sesame Lock & Key LLC is not liable for indirect, incidental, or consequential damages arising from your use of the site or from any services performed. Our maximum liability for any claim related to a service is limited to the amount you paid for that specific service.

6. Third-party links

Our site may contain links to other websites. We are not responsible for the content, accuracy, or practices of those sites.

7. Changes to these terms

We may update these terms from time to time. Updates take effect when posted on this page.

8. Governing law

These terms are governed by the laws of the State of South Carolina, USA, without regard to its conflict of law principles.

9. Contact

Questions about these terms? Contact us at opensesamelock@yahoo.com or (864) 981-3090.