Last updated: 2026
This privacy policy explains what information Open Sesame Lock & Key LLC ("we", "us") collects when you use our website or request locksmith services, how we use that information, and the choices you have. We keep it simple because that's how we run the business.
1. Information we collect
When you submit our quote or contact form, we collect:
- Your name
- Phone number
- Email address
- Service address
- The service you're requesting
- Anything else you choose to share in the message field
Our website may also automatically collect basic technical information such as your browser type, device, and pages visited. We use this to keep the site working and to understand which pages are useful.
2. How we use your information
- To respond to your quote or service request
- To schedule and complete the work you've asked for
- To follow up about your job or answer questions
- To improve our website and services
We do not sell or rent your personal information to anyone.
3. How we protect your information
We take reasonable steps to keep the information you share with us safe and only use it for the reasons listed above. We only keep your information for as long as we need it to do the work and to follow up after the job.
4. Third-party tools
Our site may use third-party services such as Google Maps (to show our service area) and standard website analytics. These services may collect limited information about your visit under their own privacy policies.
5. Your choices
You can ask us to update or delete the information you've shared with us at any time by contacting us at opensesamelock@yahoo.com or (864) 981-3090.
6. Children's privacy
Our services are for adult homeowners and property managers. We do not knowingly collect information from children under 13.
7. Contact us about privacy
Questions about this policy or your information? Reach out:
- Email: opensesamelock@yahoo.com
- Phone: (864) 981-3090
- Location: Ware Shoals, SC